Published on 04/22/2010
DEAR READER -- THIS IS A CONSUMER
ALERT!
Update on LG Dryer -- new dryer purchased on Feb., 2010 -- still not fixed!
Just a reminder to anyone who wants to purchase LG products on the US government rebate program on energy efficient appliances!
I bought
an LG gas dryer, model DLG1320W.
I ordered it from U S Appliance on Feb. 2, '10. Approximately 10 days
later it was delivered. The gas heat element went out after 3 days. U S Appliance passed me on to the LG
customer service division, in India. A local LG serviceman ordered the
part and it was fixed 10 days later -- only to find out the motherboard
also needed replacing because the sensor was faulty -- but he said it
could be used without the sensor. One load later, the gas heat element
went out, again. The motherboard is supposed to fix this problem. It's
been ordered. I bought the dryer for $600 on Feb. 2, and now it's over
two months later and no workable dryer, yet. Another consumer on the
Internet warned of these problems with the LG gas dryer -- this model. Before buying anything,
check the Internet for consumer complaints. This is one time I didn't,
and I am sorry now!