Dear Miss Emily:

 I have been going to the same hairstylist for many years.  Recently, as in the last year or so, she has become scatterbrained.  When I ask for my hair to be cut a certain way, she can't do it.  She's still a good colorist, but even when I show her a picture of a hairstyle I want, she cannot duplicate it.  I wanted a "spiked" hairstyle.  Yesterday, I finally went into one of those walk-in hair salons and asked them to texturize my hair so it would spike, and the operator pulled it off in 10 minutes.  I still would like my regular stylist to do my color, but I no longer wish her to cut my hair.  She is very sensitive.  How do I explain to her that I no longer wish her to cut my hair?  What should I do?

------------------------------Miss Emily's advice------------------------

You can't without being honest with her. You can do it in a kind manner, however. Tell her you love the way she colors your hair, but you and she can't seem to make it work on the cut. The fact she's sensitive cannot be internalized by you. To not stand up for what you want, only enables her to be delusional about her craft and you get the shaft in the bargain. It's pretty much the same in the restaurant business. If you are used to getting good meals in a certain establishment and, suddenly, the food is lousy, you do the owner no service by keeping your mouth shut. You and others stop coming, and the restaurant ends up closing. She deserves the truth, as well as you deserving the service for which you pay.